For EU, UK and Japan customers ONLY. For USA and other countries, please CLICK HERE

Shipping

Shipping

 

DUE TO COVID 19 AND BREXIT, PLEASE EXPECT SOME DELAYS IN SHIPPING FROM OUR STANDARD SHIPPING ARRANGMENTS.  WE ARE WORKING HARD AND DOING OUR BEST TO SHIP ITMES AND TO KEEP OUR CUSTOMERS UPDATED. THANK YOU FOR YOUR PATIENCE! 

 
The default Free shipping method will be as below.
 

- For EU countries

Once ordered, the guitar will be checked once again and set up within 2 business days, then we will hand over the guitar to our shipping forwarder within next 2 working days.

The shipping forwarder will transfer the guitars to FR and then ship from FR to you.

Generally, the whole shipping time is about 15-20 days. 

 

- For United Kingdom

Once ordered, the guitar will be checked once again and set up within 2 business days, then we will hand over the guitar to our shipping forwarder within next 2 working days.

The shipping forwarder will transfer the guitars to UK and then ship from UK to you

Generally, the whole shipping time is about 10-15 days. 

 

- For Japan

Once ordered, the guitar will be checked once again and set up within 2 business days, then we will hand over the guitar to our shipping forwarder within next 2 working days.

The shipping forwarder will ship guitar from HK to you.

Generally, the whole shipping time is about 7-14 days. 

 

Shipping costs for returns, under the 15-day Returns window, will be covered by Vola Guitar Inc.  Returns are subject to a 20% restocking fee.
Shipping costs associated to any applicable warranty work will be covered by Vola Guitar.